IS TRACKING INCLUDED WITH SHIPPING?
Shipping is included when your purchase total (before tax) is over $100, within Canada. We will ship Internationally. We will do our best to process your order within two business days. A tracking number will be provided to you when your pieces are shipped.
DO YOU TAKE RETURNS?
If you are not satisfied with your purchase, please contact us. We offer returns on our clothing within 30 days. There are no returns on personal items, jewellery and altered clothing. However, if you are unhappy, we’re unhappy, and we will do our best to find a good solution. We want you to feel amazing!
HOW DO THE SWISH CLOTHES FIT?
Fit and Size Guide
Each clothing description has a review of the fit.
WILL MY CLOTHES SHRINK?
Usually this question is reserved for linen and cotton. The answer is dependent on your care of them. Dryers will shrink your clothes. The problem with shrinkage is that you never know which direction they will shrink. For jeans, expect a half inch. For all your other garments, follow the care instructions inside.
DO YOU CARRY PETITE/PLUS SIZES?
Different brands carry different sizes. Swish clothing is typically manufactured XS to XL, however we do carry a range of pieces that are sized up to 3X. Many of the other brands we carry have a size range from x small to 3X.
DO YOU OFFER ALTERATIONS?
Yes! We are lucky to have an amazing seamstress at the Gibsons store, who will alter your Swish pieces so they fit your body just right. For full-priced items, there is no charge for this service.
DO YOU OFFER GIFT CARDS?
Gift cards are an amazing way to celebrate someone and they are available in any denomination.
IS YOU PURCHASE A GIFT?
Let us know and we can make it extra special. Gift wrapping is always available!
WHAT IS 'MODAL'?
Modal is one of our favourite fabrics to manufacture with. Modal is made from the cellulose of Beech trees. It is breathable, natural, comfortable, wicks away moisture, compostable and sustainable. It is classified as a semi synthetic and made from natural fibers.
WHAT IS THE SIGNIFIGANCE OF OUR NAME?
SWISH, as a concept, existed in the heart of Lynn Ujvary, founder of Swish Apparel and past owner, for much longer than we’ve been a public entity. When she was growing up, her family didn’t have a lot of money. Twice a year, the kids were taken on a grand adventure to the plush carpets and fancy salon of the department stores, and a new outfit was selected, carefully. Trying on the many options, and putting on a show for their hard-working parents, the ultimate approval would hopefully escape her mother’s lips: “That’s SWISH”. That’s when you knew it was really special, and that is what dressing should feel like every day.
IS LYNN STILL INVOLVED WITH SWISH?
Swish was and is still part of Lynn’s heart. She exists in so many aspects of the store. Sophia (production and store manager, buyer, merchandiser) keeps in touch with Lynn regularly. Not only because of their friendship of 18 years, but because they have always worked well developing creative ideas and making them a reality. While Lynn no longer does the buying for Swish, her experience within the fashion industry and production at the factory level make her an invaluable resource today.